Marketing | 3 min read

Accelerate Your E-Commerce Business With Butter’s Shopify Services

We found out the reasons why is Shopify one of the most trusted e-commerce sites! See our expert solutions to problems faced by Shopify Merchants in Hong Kong in this week’s Insight Post.
Tiffany Pau
By Tiffany Pau
October 29, 2021
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Shopify has become Hong Kong’s favourite web development and e-commerce app in the last few years. In the last 12 months, Shopify rapidly grew its userbase by 45% in Hongkong. The growth has exploded from 2,667 store owners in October 2020 to 4,841 store owners in August 2021.

We receive many queries about the benefits of Shopify and whether Hong Kong based businesses should go for it or not. This week’s Insight Post will help you find out all you need to know about the e-commerce giant Shopify before you make your decision.


Get-To-Market Fast

Shopify can have your store up and running within a matter of 4 weeks by using pre-configured themes and a short amount of customizing. If you’re looking for a solution that’s quick, easy and scalable -- Shopify might just be the right answer for your business! To know more about the different packages offer by Shopify, click here.

Scalable as you grow

scalable

Shopify offers limitless, fast, and secure web hosting over one of the world's largest content delivery networks, guaranteeing that your customers can access your site instantly from anywhere on the globe.

Top-Notch Security

Shopify is PCI DSS Level 1 compliant, which means your products, orders, and customers, data stay protected. A “Level 1” merchant, according to the Payment Card Industry Data Security Standard (PCI DSS), handles at least 1 million, 2.5 million, or 6 million transactions per year, depending on which credit cards the merchant accepts. It is the most demanding and highest level of the PCI DSS.

Internationally Loved By MNCs & DTC brands

Shopify is trusted by some of the world's most well-known brands, like Budweiser, Red Bull, and Tesla. Other Successful brands such as Kylie Cosmetics, KKW Beauty, Penguin Books, Heinz. Co. and Fitbit have also chosen Shopify to support their global businesses.

Our Clients' Experience With Shopify

We at Digital Butter trust Shopify to help our clients as well. We have had tons of merchants approach us to help them with updating and organizing their Shopify account. Although Shopify does seem like a flawless e-commerce web development app, many of the merchants fail in utilizing it properly. Here are some issues that our clients have faced before:


Multi-Language Issues

Traditional Chinese and English are not fully translated by the stores. They face trouble setting up themes and translation programs to enable customers to shop without any concerns in terms of languages. If you offer your services in multiple languages, this might be something to consider before making a decision.

Conflict Amongst Apps

When a Shopify app is installed, it usually injects code into the template files. Customizations that have been made to the program are not always easy to delete. If an app is installed that functions similarly to the prior app, this can cause distortion among the apps and create problems.

Speed and Performance Issues

This is one of the common problems faced by the developers. High-quality images usually slow down the speed since they consume more kilobytes than regular images. They do look appealing to the eyes of the viewer, but the loading speed of that page or site could lead to more bounce rates.

Struggling To Improve User Experience (UX)

The end-user experience and functionality of templates have considerably improved over time. Mobile-friendliness plays a crucial role in this because more and more users are visiting online stores through their mobiles. Since websites in mobile have only been around for less than a decade, many developers did not pay close attention to making their websites mobile-friendly.

We frequently see merchants who opened their store years ago with a custom theme struggle to improve their overall customer experience without jeopardizing the store's stability.

Final Thoughts

Shopify is a powerful web development and e-commerce tool that has helped many Hong Kong-based businesses grow in the last couple of years. However, it’s important to note that it’s not a one-size-fits-all solution. Issues concerning UI changes, speed and performance, translation, and more could arise.

If you are looking for professional support in building your own e-commerce website, feel free to contact us to help you in improving your online store. To know more about the work we’ve done to help our clients scale their businesses, visit our Work Page

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Tiffany Pau
By Tiffany Pau
Digital Producer
Tiffany is a Biochemistry graduate from CUHK. After graduation, she worked as a Digital & Analytics intern at L'Oréal APAC for more than a year before joining Butter as part of the Graduate Programme. Tiffany now works closely with the Strategy and Business Development Team to meet output expectations and contributes to managing client projects within Butter.
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